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Privacy Policy

The Brownie Box respects your privacy. This policy explains the accepted privacy practices for the Brownie Box services and describes the way we collect and use your personal information and how you can verify or control the use of the information you provide. 

Notice about children's privacy 
The Services are not directed to children under the age of 18. If you are under 18, you may browse the Services; however, you may not purchase products or provide the Brownie Box with any of your personally identifiable information.

What information do you collect?
The Brownie Box does not knowingly collect your personally identifiable information without your consent. To place an order, you will be asked to provide personal details such as your full name, a valid e-mail address and then provide additional details such as complete credit or debit card details and delivery and billing address.

What happens when you visit our site?
The Brownie Box may use various measures to collect further information about your habits to maintain and enhance your experience online.
For example, we may record the frequency and scope of your use of the Services, the duration of your sessions, the web pages that you visit, the information that you read, whether you have visited the Services before, the Internet Protocol (IP) address that you use to access the Services, the geographic location of the computer system that you are using to sign-in or use the Services and the browser and operating system that you use.

The Brownie Box may collect and organise such information either by itself or by a third-party service (e.g., Google Analytics)

What does the Brownie Box do with your personal information? 

We will use the information you provide to ensure a smooth transaction with us. This means that we may use your personal information to contact you regarding your order, and to provide you with updates and notifications throughout your order process to keep you well informed.
If you have provided prior consent, we may contact you with marketing information about new products and services we offer.
And finally,

  • to comply with any applicable law and assist law enforcement agencies as required;
  • to collect fees and debts, and to prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Services;
  • to take any action in any case of dispute, or legal proceeding of any kind between you and us, or between you and other users or third parties with respect to, or in relation with the Services;
  • For any other purpose stipulated in this policy, or in the Terms of Use.

The information the Brownie Box shares with others
The Brownie Box does not sell, rent or lease your personally identifiable information to third parties for any of their marketing purposes.

The Brownie Box may share personally identifiable information with others in any of the following instances, or subject to your explicit consent:

  • When you use the Services. In these cases, the Brownie Box will share your information only to the extent required to facilitate your use of the Services, including by transmitting your order details and your credit or debit card details, or using an external order tracking system, which requires the uploading of your order details and address.
  • If the Brownie Box reasonably believes that you have breached the Terms of Use, or abused your rights to use the Services, or performed any act or omission that the Brownie Box reasonably believes to be violating any applicable law, rules, or regulations. In these cases, the Brownie Box may share your information with law enforcement and other competent authorities, and with any third party, as may be required to handle any result of your wrongdoing;

Opt Out and deletion of personally identifiable information

At any time, you may opt out of the Brownie Box mailing lists, by sending the Brownie Box Data controller an email to:;In any case, the Brownie Box will not share your personally identifiable information with any advertisers, without your explicit consent. It may take the Brownie Box up to Ten (10) business days for your opt-out request to take effect.

If you wish to delete your personally identifiable information that is stored on the Brownie Box database, you can either notify the Brownie Box of such a request at the following email address: or you can delete your account via the ‘My account’ page when logged in. The Brownie Box may refuse your request, for example, if the Brownie Box believes that deletion of certain information may jeopardize certain activities on the Services, or harm other users. In any case, the Brownie Box may keep any aggregated or anonymised information for statistical, marketing and other purposes.

Information security 
The Brownie Box implements information security systems and procedures, to secure the information stored on the Brownie Box system. Specifically, the Brownie Box uses Secure Socket Layer ('SSL') protocol, encryption, firewalls and other systems and procedures to secure your personal information gathered when you register with the Services, place orders and use the Services. Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security. Therefore, the Brownie Box cannot guarantee that the Services are immune to unauthorised access to the stored or transmitted information and to other information security risks. If the Brownie Box security is breached, you will be duly notified.

Changes to this Privacy Policy 
The Brownie Box may change and update the terms of this policy from time to time. All substantial changes that the Brownie Box makes to this policy will be notified on the Services and take effect thirty (30) days following their initial posting. Other changes will take effect seven (7) days after their initial posting on the Services, unless the Brownie Box amends the policy to comply with legal requirements. In the latter cases the amendments will become effective as required, or ordered.

If you do not agree with any of the amendments to this policy, then you must avoid any further use of the Services.


Contact us

You are welcome to contact the Brownie Box with requests, comments and questions regarding this privacy policy by


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